Any product returns MUST be in original condition and packaging and are done so at customer’s expense. Once your parcel has been received, you will receive a credit or refund within 30 days, minus the $10 administration charges & excluding any postage and handling charges. If you wish to return your product please email our customer service team less than 15 days. Returned products to be sent to our postal address.
” In case of refunds. It will happen in the Original mode of transaction only”
1. We cannot process or refund packages marked “Return to Sender.”
2. To ensure an exchange is processed for you, please send returns to the address provided along with your original receipt or invoice and a stamped self-addressed envelope. Our dispatch department will not accept any packages marked return to sender or COD.
Any product exchange due to customer error while ordering is done so at the customers expense. The customer must return the product to us in original condition. An administration fee of $10 is applicable to re-sending of the correct product (please include $10 cash or cheque in the package when you send the product back to us).